FAQs

Full Service Billing and Collections for Your Practice

  1. How do we get started?

    Just call ACM to get started now! We have an open ended contract, you are never tied in! We can begin services in one day!

  2. How do we get the necessary information to you?

    There are several ways to send your information and we will customize this to meet the needs of your office.

  3. How do we report our patient’s information that you need to generate a claim?

    In most cases it can be sent right from your computer to our email or fax. We take almost any format and hand process all incoming information to ensure the perfect outcome.

  4. How do we report our daily charges to you?

    Simply forward your end of day report to us (Day Sheet) and we do the rest. We can customize this process to meet your needs.

  5. How do you handle denials and underpayments from the insurance companies?

    All denials and underpayments are handled daily. If a claim is pended, denied or underpaid, we call the carrier the same day to research what is needed. If a patient’s involvement is needed, we contact them for their assistance as well. We continue to follow up on the claim until payment is made. We don't get paid until you get paid.

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Our office Irvine Spine and Sport have had the pleasure of working with ACM for over well over 10 years. The rock star insurance billing team at ACM has impeccably delivered the most efficient, state of the art and comprehensive insurance billing se...

Daley Erickson CFO Irvine Spine and Sport

I have been a client for 7 years. You have consistently and successfully argued my cases. Thus you've saved my sanity! I have also profited greatly with your acumen of insurance billing and coverage. My fellow practitioners, if you accept insura...

Dr. Ron Schmeltzer DC

I have been using ACM for the last 28 years. It was probably the single best decision I have ever made in chiropractic. The amount of time and energy that ACM has saved me as well as their knowledge  on billing, billing codes, and changes by the ins...

Mark Cymerint D.C.